1. Register
Enter phone number, name, business name and address. Tap Send OTP, enter the SMS code, then create password.
SURUS POS HELP
Start Using Surus POS
Self-help guide for phone, tablet, and Android POS units.
English
සිංහල
தமிழ்
English
2. Setup Company
Open Company / Shop Details. Add print name, address, logo, print size, bank details and business type.
3. Start Billing
Add items, select customer, enter qty/price or bag-wise details, save invoice, then print or share.
Common Questions
- If OTP does not come, wait 60 seconds before requesting again.
- If the app looks old, refresh the browser or clear site data and login again.
- If data is not visible on another device, check internet and login with the same phone number.
- Use agriculture mode only when bag-wise KG and grade price are required.
- For shops, salons, food and service businesses, use normal POS mode without bag/grade fields.
සිංහල
1. ලියාපදිංචි වීම
දුරකථන අංකය, නම, ව්යාපාර නම සහ ලිපිනය ඇතුළත් කරන්න. Send OTP ඔබා SMS code එක ඇතුළත් කර password එක සාදන්න.
2. Company Setup
Company / Shop Details තුළ print name, address, logo, print size, bank details සහ business type ඇතුළත් කරන්න.
3. Bill කිරීම
Items add කර customer තෝරා qty/price හෝ bag-wise details ඇතුළත් කර invoice save කර print/share කරන්න.
සාමාන්ය ප්රශ්න
- OTP නොලැබුනොත් නැවත ඉල්ලීමට තත්පර 60ක් බලා සිටින්න.
- App එක පරණ ලෙස පෙනේ නම් refresh කරන්න හෝ site data clear කර නැවත login වන්න.
- වෙනත් device එකක data නොපෙනේ නම් internet check කර එකම phone number එකෙන් login වන්න.
- Bag-wise KG සහ grade price අවශ්ය නම් පමණක් agriculture mode භාවිතා කරන්න.
- Shop, salon, food සහ service business සඳහා bag/grade නැති normal POS mode භාවිතා කරන්න.
தமிழ்
1. பதிவு
Phone number, name, business name மற்றும் address உள்ளிடவும். Send OTP அழுத்தி SMS code உள்ளிட்டு password அமைக்கவும்.
2. Company Setup
Company / Shop Details-ல் print name, address, logo, print size, bank details மற்றும் business type சேர்க்கவும்.
3. Billing
Items சேர்த்து customer தேர்வு செய்து qty/price அல்லது bag-wise details உள்ளிட்டு invoice save செய்து print/share செய்யவும்.
பொதுவான கேள்விகள்
- OTP வரவில்லை என்றால் மீண்டும் கேட்க 60 seconds காத்திருக்கவும்.
- App பழையதாக தெரிந்தால் refresh செய்யவும் அல்லது site data clear செய்து மீண்டும் login செய்யவும்.
- மற்ற device-ல் data தெரியவில்லை என்றால் internet check செய்து அதே phone number-ல் login செய்யவும்.
- Bag-wise KG மற்றும் grade price தேவைப்பட்டால் மட்டும் agriculture mode பயன்படுத்தவும்.
- Shop, salon, food மற்றும் service business-க்கு bag/grade இல்லாத normal POS mode பயன்படுத்தவும்.
Already Signed Up Customers
- Open pos.surus.lk on the phone, tablet, or Android POS unit.
- Enter the registered phone number and password.
- If you forgot the password, tap Forgot password, send OTP, enter SMS OTP, and set a new password.
- After login, check the top status. Online means data can sync. Pending means some data is waiting to upload.
- Use the same phone number on every device to see the same company, customers, farmers, invoices, and notes.
Setup After Login
Company / Shop Details
Add print name, address, phone, logo, print font size, print logo size and bank account details. These appear on invoice and farmer note printouts.
Business Type and Modules
Select the business type. Agriculture users can enable bag-wise and grade-wise entry. Shops, salons, food and service businesses can use normal POS entry without bag/grade fields.
Staff Login Accounts
Create extra usernames/passwords for staff. Use owner/admin account for company settings and staff control.
Password Change
Use password change with OTP when the owner or staff member needs a new password.
Transaction Pages
Sell / Invoice
Select customer, select item, enter quantity and price, then save invoice. Agriculture mode allows bag-wise KG, grade and grade-wise price. After saving, print, share, or print bag labels.
Items Master
Create categories and items. Set default unit, selling price and low-stock alert. Frequently used items remain easier to select during invoice and farmer note entry.
Contacts
Add customers and farmers/suppliers. These names are used in invoices, supplier notes and reports.
Farmer Note / Stock In
Select farmer/supplier, item and quantity. Save the supplier note. Use print after saving. Agriculture users can enter bag-wise quantities and grades.
Inventory
Check stock balance, stock value, average cost, selling price and low-stock status.
Payments
Record customer payments for credit invoices. This helps track paid, partial and unpaid balances.
Documents
Find and reprint saved invoices and farmer/supplier notes. Use date range and search to find previous transactions.
Reports
Use reports for daily summary, item-wise summary, customer-wise summary and farmer/supplier-wise summary.
Backup / Sync
When internet is available, data syncs to the server. If offline, work can continue and pending data uploads when internet returns.
All Screens Quick Guide
Login Screen
Use phone number and password. Use Show/Hide to check password. Use Remember password only on your own device.
Register Screen
New customers enter phone, buyer name, business name, address and email. Send OTP, enter SMS OTP, then verify and login.
Forgot Password Screen
Enter phone number, send OTP, enter OTP and new password, then login with the new password.
Dashboard / Top Bar
Shows language, online/offline, sync status, app version and logout. If pending appears, keep internet on until synced.
Side Menu
Use the menu button to open screens: Sell, Items Master, Contacts, Stock In, Inventory, Payments, Documents, Reports and Backup.
Sell Screen
Create invoices. Choose category, item, customer, payment method, qty/price or bag/grade entry, then save and print/share.
Invoice Bag Entry Popup
For agriculture mode, enter each bag separately. Each bag can have qty, grade and price. The invoice total updates automatically.
Invoice Confirmation Screen
After saving invoice, use Print, WhatsApp, Labels, or close and continue. Saved invoice remains in Documents.
Label Print Screen
Print one label at a time or all labels. Labels include item, bag/grade, supplier/customer details and QR information.
Items Master Screen
Create item categories and item names. Set unit, selling price and low-stock alert.
Contacts Screen
Add customers and farmers/suppliers. Use quick customer add during invoice when needed.
Quick Customer Popup
Add customer name, phone and address without leaving invoice entry.
Farmer Note / Stock In Screen
Add supplier/farmer purchase or stock-in records. Use bag-wise entry when agriculture mode is enabled.
Supplier Note Confirmation Screen
After saving farmer note, print the note or close and continue. Saved note remains in Documents.
Inventory Screen
View available stock, cost, selling price, stock value, low stock and item status.
Payments Screen
Record payments for credit invoices and check paid, partial and unpaid balances.
Documents Screen
Search previous invoices and supplier/farmer notes. Filter by type, date range and search text. Reprint or share when needed.
Reports Screen
Check transaction summaries by date range, item, customer and farmer/supplier.
Backup / Company Settings Screen
Manage company/shop details, logo, bank details, business type, optional modules, staff accounts, password and backup/sync settings.
Staff Login Accounts Screen
Create staff usernames, passwords and roles. Delete unused staff accounts when required.
Change Password Screen
Send OTP, enter OTP and new password, then save. Use this when owner or staff needs to change password.
Scan / QR Details Screen
When a buyer scans an invoice or bag QR code, the details page opens if the QR link is valid.
Daily Workflow
- Login and check Online status.
- Check company details and logo if using a new device.
- Add customers/farmers if needed.
- Add or update items in Items Master.
- Use Farmer Note / Stock In for purchases or supplier loading.
- Use Sell / Invoice for customer bills.
- Record credit payments in Payments.
- Use Documents to reprint bills and Reports to check business summary.
Already Registered Customers - සිංහල
- pos.surus.lk open කර registered phone number සහ password ඇතුළත් කර login වන්න.
- Password අමතක නම් Forgot password භාවිතා කර OTP මගින් නව password එකක් දාන්න.
- Company / Shop Details තුළ print name, address, logo, bank details සහ business type සකසන්න.
- Sell / Invoice තුළ customer, item, qty සහ price දමා invoice save කර print/share කරන්න.
- Farmer Note / Stock In තුළ farmer/supplier, item සහ qty දමා supplier note save කර print කරන්න.
- Documents තුළ පෙර invoice සහ farmer note සොයා reprint කරන්න.
- Reports තුළ දිනපතා summary, item-wise, customer-wise සහ farmer-wise විස්තර බලන්න.
- Internet නැතිව data save වුවහොත් Online ආ විට sync වේ.
සියලු Screens Quick Guide
Login Screen
Phone number සහ password දමා login වන්න. Password අමතක නම් Forgot password භාවිතා කරන්න.
Register Screen
නව customer phone, name, business details දමා OTP මගින් register වේ.
Sell / Invoice
Customer, item, qty, price දමා invoice save කර print/share කරන්න. Agriculture mode නම් bag/grade දමන්න.
Items Master
Categories සහ items add කරන්න. Unit, selling price සහ low stock limit set කරන්න.
Contacts
Customers සහ farmers/suppliers add කරන්න.
Farmer Note / Stock In
Supplier/farmer purchase සහ stock-in records save කරන්න.
Inventory
Stock balance, cost, selling price සහ low stock බලන්න.
Payments
Credit invoice payments record කර balance check කරන්න.
Documents
Old invoices සහ farmer notes search/filter කර reprint/share කරන්න.
Reports
Date range අනුව item, customer, farmer/supplier summaries බලන්න.
Backup / Settings
Company details, logo, bank details, business type, modules, staff accounts සහ sync settings සකසන්න.
QR / Labels
Bag labels print කර QR scan කළ විට invoice/bag details පෙන්වයි.
Already Registered Customers - தமிழ்
- pos.surus.lk திறந்து registered phone number மற்றும் password கொண்டு login செய்யவும்.
- Password மறந்தால் Forgot password மூலம் OTP பெற்று புதிய password அமைக்கவும்.
- Company / Shop Details-ல் print name, address, logo, bank details மற்றும் business type அமைக்கவும்.
- Sell / Invoice-ல் customer, item, qty மற்றும் price சேர்த்து invoice save செய்து print/share செய்யவும்.
- Farmer Note / Stock In-ல் farmer/supplier, item மற்றும் qty சேர்த்து supplier note save செய்து print செய்யவும்.
- Documents-ல் பழைய invoice மற்றும் farmer note தேடி reprint செய்யலாம்.
- Reports-ல் daily summary, item-wise, customer-wise மற்றும் farmer-wise details பார்க்கலாம்.
- Internet இல்லாத போது saved data, Online ஆனதும் sync ஆகும்.
அனைத்து Screens Quick Guide
Login Screen
Phone number மற்றும் password கொண்டு login செய்யவும். Password மறந்தால் Forgot password பயன்படுத்தவும்.
Register Screen
புதிய customer phone, name, business details கொடுத்து OTP மூலம் register செய்யலாம்.
Sell / Invoice
Customer, item, qty, price சேர்த்து invoice save செய்து print/share செய்யவும். Agriculture mode-ல் bag/grade பயன்படுத்தவும்.
Items Master
Categories மற்றும் items add செய்யவும். Unit, selling price மற்றும் low stock limit set செய்யவும்.
Contacts
Customers மற்றும் farmers/suppliers add செய்யவும்.
Farmer Note / Stock In
Supplier/farmer purchase மற்றும் stock-in records save செய்யவும்.
Inventory
Stock balance, cost, selling price மற்றும் low stock பார்க்கவும்.
Payments
Credit invoice payments record செய்து balance check செய்யவும்.
Documents
Old invoices மற்றும் farmer notes search/filter செய்து reprint/share செய்யவும்.
Reports
Date range மூலம் item, customer, farmer/supplier summaries பார்க்கவும்.
Backup / Settings
Company details, logo, bank details, business type, modules, staff accounts மற்றும் sync settings அமைக்கவும்.
QR / Labels
Bag labels print செய்து QR scan செய்தால் invoice/bag details தெரியும்.
Still Need Help? / තවම උදව් අවශ්යද? / இன்னும் உதவி வேண்டுமா?
If this help guide cannot solve the problem, send a WhatsApp message to Surus support with your phone number and issue.
මෙම help guide එකෙන් ගැටලුව විසඳෙන්නේ නැත්නම්, ඔබගේ phone number සහ ගැටලුව WhatsApp message එකකින් යවන්න.
இந்த help guide மூலம் பிரச்சினை தீரவில்லை என்றால், உங்கள் phone number மற்றும் பிரச்சினையை WhatsApp message ஆக அனுப்பவும்.
තවම උදව් අවශ්යද?
මෙම help guide එකෙන් ගැටලුව විසඳෙන්නේ නැත්නම්, ඔබගේ phone number සහ ගැටලුව WhatsApp message එකකින් යවන්න.
இன்னும் உதவி வேண்டுமா?
இந்த help guide மூலம் பிரச்சினை தீரவில்லை என்றால், உங்கள் phone number மற்றும் பிரச்சினையை WhatsApp message ஆக அனுப்பவும்.